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Terms That Govern Your pp44 Account

These terms set out what you agree to when you open and use a pp44 account, including how deposits via bKash, Nagad, and Rocket are handled and what applies in your region.

Account EligibilityWallet Payment RulesRegional AvailabilityAccount ConductDispute Process
pp44 Terms That Govern Your pp44 Account
HOW WE OPERATE

How pp44 Handles Your Account

Payment Records

Every bKash, Nagad, and Rocket transaction is logged against your account with a timestamp and reference. You can view your full payment history from the account wallet section at any time.

Account Security

We use OTP verification on login and on withdrawal requests. If you notice activity you did not authorise, contact support immediately — we can freeze the account while we investigate.

Data Retention

Account data is retained for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of the data we hold by contacting support in writing.

Requesting Changes

To update your registered mobile number, linked wallet, or personal details, submit a request through live chat or email with the relevant verification. Changes take effect after our team confirms your identity.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on pp44 to ask about a specific clause, a payment dispute, or an account restriction. Our team handles terms queries directly.
Email Support Send a written query to our support address for anything that needs a documented response — account closures, formal disputes, or questions about regional eligibility.
Account Help Centre The help section inside your account covers common terms questions: how wallet payments are recorded, what triggers a review, and how to request account changes.

Common Questions About These Terms

You must meet the minimum age requirement in your jurisdiction and be in a region where access is permitted under local law. Eligibility is your responsibility to confirm before registering.

We notify you through your registered account before material changes take effect. Continuing to use the platform after that notice means you accept the updated terms.

All wallet transactions are subject to the payment rules in these terms. Each deposit and withdrawal is logged with a reference number visible in your account wallet history.

Accounts may be suspended for eligibility or conduct breaches. Any funds held are subject to our verification process. Contact support in writing to begin a formal review of your case.

Send a written request to our support email. We will provide a summary of the personal data we hold on your account, in line with applicable law in your region.

Raise it with our support team first via live chat or email. If unresolved, you may close your account. These terms do not limit any rights you hold under your local consumer law.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.